On 25 February 2022 we filled Bondi Icebergs for an innovation event we called The Future Customer Today: a conversation about where customer experience is heading, and what to build now to be ready for it.
On stage: Martin Olds, CIO of Blooms The Chemist - the platform partnership BigCommerce would later write its own case study about - alongside futurist Ross Dawson and our own Jim Watts. The event was supported by BigCommerce, Google Cloud, WP Engine and Okta, and BigCommerce still features the film on our partner directory profile.
Here’s the 8-minute highlight film.