We built the simulation first
Four one-off integration scripts, none of them composing. The answer was not a fifth script - it was a platform, and a runnable simulation that demonstrates the design rather than asserting it.
News
Notes from production.
What we’re learning by building and running platforms - written by the engineers doing it.
Your agent is holding too many keys
A new IETF draft proposes a credential broker for AI agents: the agent never holds the real key. It is early, it is unfinished, and it is pointed straight at a problem we keep meeting in production.
The internet is the operating system
In 2020 we argued the cloud had become an operating system for the internet. Six years on the argument holds, but the shell moved, and it was never about one provider.
Engineering, multiplied
AI makes each of our engineers several. Here's what that actually means inside real client work - and what never changes.
Launch is the halfway point
Everyone builds. Almost nobody stays. Why running platforms - including ones we didn't build - is the most valuable thing we do.
The integration nobody had built
Pharmacy retail ran on a gap: the point of sale knew the price, the shelf label didn't. Closing it meant building something that had never existed.
Your model didn't break. Your data did.
The most dangerous AI failure isn't a crash - it's a model that keeps answering, confidently, after the world changed underneath it.
The Future Customer Today
Our Bondi Icebergs innovation event, in an 8-minute film: Blooms The Chemist's CIO Martin Olds, futurist Ross Dawson and 33BONDI's Jim Watts on where the customer is heading - supported by BigCommerce, Google Cloud, WP Engine and Okta.
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