- Inherited from a prior vendor, run ever since
- Dedicated reliability queue with P1 incident response
- Monthly security triage across the estate
Prior vendor's systems Taken over live Hardened + automated Reporting the business reads Run by us
Partway through the engagement, the client handed us systems another vendor had built: retail technology, inventory management, a data warehouse. We took them over, made them dependable, and have run them since - monitoring, incidents, security triage, upgrades.
Taking over a stranger’s codebase and standing behind it is the quietest thing we do, and the one clients value most.